I did not receive my username and password to gain course access.

When you purchase a course you are automatically enrolled into the course and will receive an email containing your username and password to be entered on the learner portal (link below).

REAA - Online on time training: Log in to the site (


At times this email can end up in your junk or spam folders of your email, so if you have not received these in your inbox, ensure to check these folders also.

If you still cannot locate your username and password email, you can reset your username and password.  See the article linked below for further details of how to do this.

How can I reset my password? – REAA (

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